What are "Luisa Privileges"?

Luisa's Privileges is our loyalty program that allows you to earn points with every purchase and redeem them for discounts on your next orders.

You can also earn points by interacting with us on social media or by referring your friends.

How do I join "Luisa Privileges"?

At the bottom, on the right of your screen, a small window named "Luisa's privileges". Click on it, insert your email, it's done!

How to earn points?

You can earn points in several ways:

  • Sign up for the "Luisa's Privileges" program: 200 points
  • For every purchase: $1 spent = 5 points
  • Follow us on Instagram: 20 points
  • Share on Facebook: 20 points
  • Write a review: 50 points

And also take advantage of our "Refer a Friend" program:

  • Receive a $15 discount as soon as your friend places an order of €100 or more (and your friend also gets a €15 discount on their order of €100 or more)

How to redeem my earned points

It's simple: 100 points = $1.

Once you reach 500 points, unlock your exclusive benefits and turn them into discounts on your next orders! Log in to your account, go to the Rewards page, and apply your points at checkout.

Do my points expire?

Yes, your points are valid for 12 months from the date they were earned.

Can I combine my points with other discounts?

Rewards generally cannot be combined with discount codes or other promotions. Please check the terms and conditions when using them.

What is the "sponsorship" program?

With our "Referral" program, you earn a 15€ discount as soon as your friend places an order of 100€ or more (and your friend also receives a 15€ discount on their order of 100€ or more)

How does the "referral" program work?

Share your unique referral link with your friends. When they place their first order of €100 or more, they'll get a €15 discount, and you'll also receive a €15 discount on your next order of €100 or more.

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